Counselling Services

Counselling Services

West Kelowna & Kelowna


Reconnect is a program of the Okanagan Boys and Girls Clubs that provides outreach, support, referral, mediation and advocacy for high-risk youth that are homeless or at-risk of homelessness, aged 13 to 18 years. Kelowna Reconnect has two outreach counselors that work out of the Downtown Youth Centre.

  • Provides short term service to youth 13-18.
  • Parent Teen Mediation.
  • Residency Issues.
  • Alcohol and Drug Referrals.
  • One on One Support/Counseling.
  • Hygiene and contraceptive education and products.
  • Street Outreach

West Kelowna

Services available Monday-Friday
Call 250.859.2524 to access services.


Monday-Friday please call to access services
Contact: 250.868.8541 Ext. 4
Gayle: 250.869.4433
Nicki: 250.870.7231 


Restorative Justice 

This non-court alternative handles RCMP referrals involving youth (ages 12 to 17) who commit minor offenses. Restorative Justice helps keep youth out of the criminal court system by providing another way to hold them accountable. Through the guidance of trained volunteers; the youth, their guardian(s), the victim(s) and other supporters, participate in a process where the youth takes responsibility for their behaviour, learns how others are affected and takes steps to repair the harm done.

The group then develops a written agreement detailing what the youth can do to repair the harm caused and to prevent a similar situation from reoccurring. A trained Volunteer Mentor works with the youth to assist them in completing their agreement on time.

The Central Okanagan Restorative Justice Program deals with youth crime in the Westside, Kelowna, Mission, South East Kelowna, Rutland, Black Mountain and Lake Country.

Office Hours: 8:00am - 4:00pm, Monday - Friday
Contact: 250.868.8541 Ext. 207
Fax: 250.868.3466

Outreach Mental Health 

Outreach Mental Health is a short term program providing mental health services to high risk youth with psychiatric issues who are not willing or not able to access mainstream mental health services. Outreach Mental Health is for youth between the ages of 12 – 18 years old. Referrals to Outreach Mental Health will be accepted from the Ministry of Children and Family Development, Child and Youth Mental Health and other Boys and Girls Clubs resources. Outreach Mental Health is located at 1633 Richter Street.

Outreach Mental Health works collaboratively with youth to develop and implement a treatment plan. Ongoing monitoring and evaluation is provided as well as education around the interaction of psychotropic medication and street / non prescription drugs. Outreach Mental Health makes appropriate referrals to community mental health resources including physicians, child psychiatrists, Adult Mental Health, Kelowna General Hospital and Child and Youth Mental Health. Outreach Mental Health also provides crisis intervention when required.

Contact: 250.868.8541 Ext.209
Cell: 250.869.5093

The Outreach Mental Health program is available Monday through Friday with flexible hours and there is no cost to youth for the service.

Bail Support and Supervision

This Bail Support and Supervision Program provides daytime support, as well as monitoring and supervision, to youth aged 13 to 18 years that have been referred to the Kelowna Youth Justice House while under a 24/7 supervision order by the courts. Program staff assists youth by transporting them to scheduled appointments with community professionals. Staff also provide direct support to youth in addressing outstandiung issues and facilitating compliance with their court orders. Program staff and youth focus on developing and maintaining a day plan focusing on the following key areas: school, meeting official appointments, recreation/pro-social activities, life-skills and vocational/employment related assistance. These services are referred to by the courts and are free of charge.

Contact: 250.869.2194


South Okanagan - Oliver, Osoyoos and Okanagan Falls

Integrated Family Development Program - Youth Support Services

This program provides individual counselling and support services to youth up to 19 years of age. Areas covered include general emotional support, life skills in preparation for independent living, social skills/ peer and family support, and connection to community resources including employment services, housing, mental health, and substance use.

Oliver Boys and Girls Club
475 School Ave.
Office: 250.498.8844
Referrals: 250.498.2222

Centre Director: Laurene Sloboda

North Okanagan

Youth Outreach 

This is an outreach program supporting local youth who are facing life challenges and serves Armstrong, Spallumcheen, Falkland, and Enderby communities. We provide safe, confidential, structured programs and counseling for youth.

For more information or to make a referral, please call the Boys and Girls Club Office at 250.546.3465.

Worker With Youth

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